Joseph P. Hayek, M.D. NPI Number: 1689801342 Primary Specialty: Emergency Medicine Languages Spoken: ENGLISH Gender: Male Education Medical School Meharry Medical College, School of Medicine Residency Univ. of Rochester Hospital, Banner Good Samaritan Star Ratings 3.9 out of 5 ( 85 Ratings, 19 Comments ) About This Survey 5 10 Comments 4 0 Comments 3 2 Comments 2 1 Comments 1 6 Comments Comments Jan 24, 2024 Intake clerk staff needs to be more professional and stop talking about their personal stuff with the other staff while they clearly see you standing there waiting to be acknowledged and helped. Especially being that it's an Emergency room!! Not the first time that happens there. The hospital also needs to expand waiting area, my husband myself and my sick daughter had to stand for a bit then be on the look out for a chair in the hallway along with others. I feel it's very unprofessional and not a place som Dec 25, 2023 Yeah, thank you for all the great service. This is my second time that I have a surgery at El Centro Medical Center. And especially this time, my nurse, Jeff, he was the best. He was so responsive. He was always there to make sure I was, I was doing okay, that I was not in pain. So he was the best. So I give him a 10. Dec 12, 2023 My nurse, Ashley, was very attentive. She explained everything to me. She made sure that everybody who was assigned to me came to me. The respiratory therapist was amazing. She explained all symptoms and how to take care of my asthma at home. And the doctor was very prompt with my results and in getting me out of there. I really appreciated the whole staff from the beginning to end. And I would love to give praise to Ashley for handling all her patients, especially because I saw one patient being extremely Dec 11, 2023 Every person that I saw at El Centro was fabulous. They were helpful, they were kind, they explained things, and I felt very well cared for. It was a good experience in a kind of awful situation. But thank you for the help. Dec 11, 2023 (BLANK) Nov 14, 2023 (BLANK) Nov 13, 2023 That they have more trained medical personnel and that patients are not treated in the waiting room, exposing others to infectious diseases! Nov 13, 2023 I don't know how you can improve the service. But my experience there was awful. Every single employee has really bad customer service. I won't come back again to that hospital,12 Central Regional Center Hospital. I won't come back to that hospital. I had to leave and I stayed like 3 or 4 hours waiting without any any reason. Every single person that I talked to they were very rude and not willing to help. Thank you. Nov 8, 2023 I was worried for my child but everyone from the security guard, front desk girl, nurses, doctors and X-ray techs were extremely kind and helpful. I would definitely be return to ECMRC in the future if needed. Oct 31, 2023 I received the proper care And thanks for that I feel much better. The Wating Was so Long to get medical care. :( Sep 27, 2023 I liked the service they gave me, they were kind, and it makes them more efficient, that's all. Aug 24, 2023 Everything ... everything you guys did was really, really good. I ... I felt really good with ... with everything. Just the wait time. It's always the wait time. It's ... it's super slow. It's ... it was a 7 hour ... 5 ... 5 hour wait, so a total ... total of 9 hours there just waiting to be seen. So, that would be the only thing, but other than that, everything was perfect. Everything ... everything they told me, the way I was explained, the way ... they way that the doctor saw me and talked to me. Everyth Aug 24, 2023 While I was there they didn't really pay attention. The girl was laughing and stuff and I was in the waiting room and they didn't called me about half an hour, it lasted about half an hour before they attended, you know, they've called me in. So, I don't think they did a good job. Jul 26, 2023 Wait time was unacceptable. Jul 10, 2023 Good all good. Jun 29, 2023 Dr. Childers provided fast, great care. I really appreciated the service there at ECRMC. Thank you. Jun 23, 2023 It was very clear, and they attended efficiently, thank you. Jun 22, 2023 I was pleased with physician taking care of my systems and staff nursing assistance in every area for my medical care and keeping me comfortable . Thank you was pleased with the assistance. I'm a former CNA / Certified Health Aide thank you again Jun 21, 2023 I hope no one goes to this hospital if they are in need of serious medical care.