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Grievances To File a Grievance With the Hospital: If you want to file a grievance with this hospital, you may do so by writing or calling: El Centro Regional Medical Center, Attention: Patient Relations, 1415 Ross Avenue, El Centro, CA 922431 (760)339-7338. To File a Grievance with the Hospital’s Accrediting Body: If a resolution is not found or is unsatisfactory to the patient, the patient can contact The Joint Commission. This may be done by calling (800)994-6610. To File a Grievance With the State Department of Health Services: The patient also has the option to file a complaint with the State Department of Health Services regardless of whether you use the Hospital’s grievance process. The State Department of Health Service’s phone number and address is: Department of Health Services Licensing and Certification, 7575 Metropolitan Drive, Suite 211, San Diego, CA 92108, (866)706-0759. To File a Complaint With the Medical Board of California Regarding a Physician: If the patient wishes to file a complaint regarding a Physician with the Medical Board of California, you may do so by writing or calling: Medical Board of California, Attention: Central Complaint Unit, 1426 Howe Avenue, Suite #54, Sacramento, CA 95825, (800)633-2322. Please note that these contacts are only to file a complaint regarding a Physician. |
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