Male and female call center operators on the phone.

Patients & Visitors

Language Services

El Centro Regional Medical Center (ECRMC) recognizes that all patients have the right to informed decision-making about their health care and requires clinical staff to utilize Interpretation and Translation Services to help deliver quality care, enhance patient-centered care, reduce risk and to help improve overall clinical outcomes.

ECRMC provides spoken language interpretation services and American Sign Language (ASL) services to accommodate those who have limited proficiency in English, or are deaf or hard-of-hearing.

Services offered:

  • Spanish oral interpretation
  • Over-the-phone interpretation services provided by CyraCom. This service is available 24 hours a day, 7 days a week. Staff and physicians will access this service.
  • American Sign Language Services, provided by NexTalk video remote interpretation (VRI) platform are available 24 hours a day, 7 days a week. Staff and physicians will access this service.

Please ask an El Centro Regional Medical Center staff member for information regarding interpreting services in your own language or dial 1.760.339.7100 (TTY 1.760.339.7151).