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Alexis A Lenz, D.O.

  • NPI Number: 1265876981
  • Primary Specialty: Emergency Medicine
  • Languages Spoken: Spanish, ENGLISH
  • Gender: Female
Education
  • Medical School
  • University of New England, College of Osteopathic
  • Residency
  • New York Presbyterian Queens
Star Ratings
Star Rating
3.9 out of 5
( 92 Ratings,
 12 Comments )
About This Survey
  • 5
    7 Comments
  • 4
    2 Comments
  • 3
    0 Comments
  • 2
    1 Comments
  • 1
    2 Comments
Comments
  • Star Rating
    Oct 3, 2025
    The wait for emergencies is too long. They need staff capable of helping customers, especially in emergencies.
  • Star Rating
    Oct 3, 2025
    horrible service seven hours waiting for x-rays in another four hours waiting for the results
  • Star Rating
    Aug 26, 2025
    I was exceptionally impressed with the professionalism and kindness of the entire staff. Every single person I interacted with from the janitor in the back hallway to the physician I was speaking to were all absolute professionals. The only thing I think that the facility deserves is more funding to expand past their waiting area for the emergency department.
  • Star Rating
    Aug 25, 2025
    Yes, I wish they'd see us faster. Honestly, with a child, it took more than five hours to get him checked out.
  • Star Rating
    Aug 25, 2025
    That the wait is too long, that the wait is too long, that being there for more than three hours is what I don't like.
  • Star Rating
    Jul 11, 2025
    Excellent, with professionalism. Thank you and very kind.
  • Star Rating
    Jul 8, 2025
    I was only seen by registration and vitals were done to my daughter, nor a nurse, nor taken into consideration that her foot was swelling and changing colors into a purple tone, which I had made aware to the receptionist more than three times. I was told that a supervisor was going to come and talk to me. They never came. I was told that a doctor was going to come and talk to me in the waiting area. They never did. I was there for over for hours and she was still waiting in the lobby. More people were comin
  • Star Rating
    Jun 30, 2025
    Everything well, it's perfect. Everything, they treated me well. It's great. Everything is great. Thank you very much.
  • Star Rating
    Jun 12, 2025
    I think the service was very good; everything was very friendly and clear. I just feel like the emergency room is getting a little small because it got to the point where there were no more seats available. I think that's something worth addressing because it's serious. Thank you very much for everything else; everything was very good in terms of service.
  • Star Rating
    May 30, 2025
    Hello, good afternoon. Everyone was very friendly, the service was good, but they didn't really answer my problem. I wish they'd helped me more. But maybe not. No, they didn't have more information, and they didn't really help me much. But I thank you anyway because you did serve me quickly and well.
  • Star Rating
    May 20, 2025
    I appreciate the professionalism of the entire staff at the Central Regional Medical Center Emergency Room. I really appreciate it and thank you guys.
  • Star Rating
    Apr 29, 2025
    ECRMC Staff were very kind. Very informative, and professional!! Thank you, ECRMC Staff!!