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Alexis A Lenz, D.O.

  • NPI Number: 1265876981
  • Primary Specialty: Emergency Medicine
  • Languages Spoken: Spanish, ENGLISH
  • Gender: Female
  • Medical School
  • University of New England, College of Osteopathic
Star Ratings
Star Rating
4.1 out of 5
( 130 Ratings,
About This Survey
  • 5
  • 4
  • 3
  • 2
  • 1
  • Star Rating
    May 7, 2024
    The nurse dropped her supplies on the floor twice while trying to setup an I.V. The doctor kept insisting that I use good judgement when deciding when to use the epi pen. The doctor said I should use it only when I start to feel swollen. However, my primary care doctor, who is board certified, instructed me to use it at the first sign of a severe allergic reaction. On a positive note, the staff that admitted me and the staff who took care of my paperwork all treated me with care and in a professional manner
  • Star Rating
    Jan 28, 2024
    Yes, I like your service, so far everything has gone well.
  • Star Rating
    Jan 23, 2024
    And what I think is to improve is the time they keep you on hold without attention takes many hours to solve a problem, thank you.
  • Star Rating
    Jan 15, 2024
    I liked the experience. They explained to me very well. The nurses were very friendly. They helped me with the problem I had and gave excellent care. The front staff was very kind and helped me download the application for chat. They were very kind and I'd recommend them.
  • Star Rating
    Dec 9, 2023
    Long waiting
  • Star Rating
    Dec 5, 2023
    There should be more staff as there is quite a wait.
  • Star Rating
    Nov 29, 2023
    It is very good, very good treatment and I really like that it was moving quickly, there was nothing in the process, they were trying to do it as quickly as possible so that we would be there. I imagine that if we needed to leave we would leave quickly, I really liked that the hospital was there and the toilets were very clean, the treatment was very good and many were fast.
  • Star Rating
    Nov 28, 2023
    Excellent service.
  • Star Rating
    Nov 22, 2023
    you guys are really, you guys didn't answer my questions, you guys didn't see my daughter you guys are definitely the worst here in the valley, the worst care possible. You guys need to approve a lot of things, there wasn't a lot of people in wait. You guys did.... I was there for 4 hours for lab work, so you guys are the worst.
  • Star Rating
    Nov 20, 2023
    Yes, this is . While I was there, I had a wonderful PA. He explained everything quite well. But I also had the most wonderful, wonderful nurse, and his name was Jeff. And both of them needed commendation. I just don't have words to say how pleasantly surprised I was from the great service that I did receive. And I'm sorry that I ever doubted El Centro Regional. You are a good hospital. Thank you.
  • Star Rating
    Oct 29, 2023
    The wait is very long and there is a lot of waiting to hand in the papers so you can go home.
  • Star Rating
    Oct 17, 2023
    Doctors were really rude took my son out of the hospital to the waiting room and shamed me
  • Star Rating
    Sep 30, 2023
    Thank you so much. The day I came in I was extremely feeling bad but, after you got my medication from El Centro Medication Center everything is good right now and thank God I'm okay right now, perfect. Thank you guys, thank you so much. Thank you
  • Star Rating
    Aug 28, 2023
    The entire medical service was very professional and efficient.
  • Star Rating
    Aug 21, 2023
    I would like to first off saying that the radiology department was very helpful, the person that was doing the lab, the blood work was you know, pretty efficient and fast and courteous. It was a fiasco in the waiting room. As far as you have to go to triage before you can go to registration and we sat there for over 3 1/2 almost 4 hours to He told nothing. I think it's absolute shame and I would never ever recommend anybody to the hospital.
  • Star Rating
    Aug 11, 2023
    I would like to say that ecrmc is highly recomended
  • Star Rating
    Aug 9, 2023
    If watting time can be shorter
  • Star Rating
    Aug 3, 2023
    Sure, I entered 10s in all the questions , but you have to be patient, there's wonderful people there doing their best with all incoming hurt injuries besides myself , God bless them for caring to the best of their ability,, their so sweet!!!!!
  • Star Rating
    Jul 18, 2023
    Very helpful
  • Star Rating
    Jul 11, 2023
    I waited in lobby sick after ambulance took me to the hospital for 6hours with a lot sick people very bad attention nobady of your stuff cares
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