Waiting time could be improved

Awesome NP Mary Gutierrez & staff

They take hours to assist you . It's so annoying , I don't know why they have so many appointments if they can't handle it. It's just a waste of time.

I liked the everyone is really nice. And the only thing is that it takes forever to get to your appointment. I had an appointment at 9:30 and I got too late. I got out to legs one and I know whether same thing my first thing so that's the only thing that I don't really like a long time. And the appointment itself is really quick. It's just the waiting time is long.

Example: they summon me at 10:30 and they attended to me at 12:30, it is a long time to wait ... thanks.

Everything was very good.

My appt was cancelled and rescheduled to a different time without any notification. I hd specifically asked for the day off just for my appt and scheduled procedure. I show up and office had closed early according to check im staff by the door. Super dissatisfied with the professionalism and staff at ecrmc.

The tech that helped me do my sonogram was very knowledgeable. Very kind. It put me and put me at ease. Thank you.

Quite a long time waiting in the office, more than 2 hours spent waiting.

I feel like you guys should have had faster service. That's it.

Hello. I got my appointment

The waiting is still a little bit too long, in the lobby and in the waiting area, and in the room. It would be nice if you guys would get us out of there faster. Thank you. Bye.

They took 4 hours to attend, before it was faster, they were a little faster.

everything all well the only thing that I do not like that I have taken a lot to attend had a lot of people understand that was why it does not take a date because it is supposed to be attended to the appointment thanks also I understand that my first time there Thank you

When I arrived at 14 I had an appointment at 2:30 and they registered me 3 hours later at 17 they registered me to go in like at 6 o'clock so if the reception and the taking of the insurance is very terrible because after to enter for 10 minutes that the doctor attended me so very badly.

It was 3 hours in the waiting room. Very bad. Very very bad.

The only one I want to comment is that the doctor is an excellent doctor I am very happy with him but his administrative staff the ladies in front need more education and especially not chewing gum when they are talking this looks horrible they need to be more professional and They need to have better murals like some of their nurses that leaves a lot to be desired in terms of training for the professional management of their employees hopefully they can improve this seen much the failure there in the admin

Everything was very good. Everyone is very kind and the service is very good. The only thing is that you leave people waiting for a long time in the room. I was sick and had to wait about four hours in the waiting room. Thank you for your service.

Everything is fine, thanks.

You can most improve by sticking with appointment scheduled as much as possible. My appointment was at 3:30. I wasn't seen till 6:00, so it'd be nice if we can honor time.

Hello, Mary was...is always excellent. She's got a lot of empathy and she really provides feedback and.... and the staff was excellent as well. Makes you feel welcomed in like cared for. Thank you.

Everything was good except for the waiting time. It was really long. But besides that everything the service the communication between patient and adult and doctors and receptionists, everything was a very good service just the waiting time. I waited about 40 minutes just to see the doctor and that was the only thing.

Very bad that you go to the appointments and it last 3 or 4 hours of waiting to be attended. The doctor enters for only five minutes and it's not in a good way. They have more appointments and are annoyed when you ask a lot of questions. That is everything.

Thank you very much to the Regional Medical Center, particularly Dr. Mary Gutierrez. She is a very well qualified, compassionate, professional, knowledgeable doctor.

I would like the time to be less, my appointment was at 10:30 p.m. and it took almost 3 hours to be treated and I still had to wait inside the room. Yes, I would like the time to be much less, thank you.