A view of a waiting room with brown cloth and wood chairs.

Patients & Visitors

Help Us Help You and Patients!


Due to the Coronavirus (COVID-19) ECRMC is enforcing visitor restrictions until further notice.

A Customer Service Representative is posted at each entrance and will be SCREENING ALL PERSONS ENTERING THE HOSPITAL, CLINICS, and MEDICAL OFFICE BUILDING

  • No visitors with obvious cold/flu symptoms will be allowed in the clinic nor hospital.
  • No visitors will be allowed for any patients except the following:
    • One (1) parent with a pediatric patient for duration of hospitalization
    • One (1) caregiver who is accompanying a patient that is mentally challenged, unable to be self-directed, unable to verbally communicate, or unable to physically stand or move for the duration of the hospitalization or clinic visit
    • Only one support person designated for Obstetric patients for duration of the hospitalization
  • Visitors accompanying patients who have an appointment, surgery, lab or radiology outpatient orders must return to their car or home and wait to be called when patient has completed their test/study/surgery/appointment.
  • Visitors who want to visit Patients (airborne isolation, TB, COVID-19 isolation, suspected or confirmed) who are dying will be not be allowed to visit the patient at any time.
  • Visitors who want to visit Patients (not in isolation) who are dying will be limited to four (4) people (to maintain social distancing) that are a combination of the following: spouse or significant other, mother, father, adult children over the age of 18 years old.
    • Visitation will be limited to 10 minutes; one time visit only.
    • Patient will be masked during the time of visit.
    • All Visitors will be asked to wear a mask.
    • No touching, holding, hugging, kissing the patient.
    • Visitors will be escorted to and from the patient’s room and monitored while in the room to ensure proper social distance is maintained and hand washing is performed appropriately.
  • ALL allowed visitors will need to wear a mask at all times.

ECRMC understands the need to be in touch with their loved ones, which is why we encourage the use of electronic devices and applications (cell phone, Skype, Facetime, and other electronic devices or applications) between the visitor and patient and avoid visiting at all.

ERCMC offers free guest Wi-Fi-inside the facilities: ECRMC_GUEST


Main Hospital - Only TWO (2) hospital entrances

  • MAIN LOBBY (Imperial Avenue side of the hospital)
    Monday through Friday
    HOURS: 6:30AM – 5:00PM
    (Saturday & Sunday closed)
  • EMERGENCY ROOM (Pepper Drive)


  • CALEXICO CLINIC- Front Lobby
    Monday through Friday
    HOURS: 8:00AM – 5:00PM
  • EL CENTRO CLINIC- Front Lobby
    Monday through Friday
    HOURS: 8:00AM – 5:00PM
  • MEDICAL OFFICE BUILDING (MOB)- Front/Back doors open
    Monday through Friday
    HOURS: 7:00AM – 5:00PM